A-1 Shocks Terms and Conditions

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A-1Shocks
11510 Old Katy Rd.
Houston, TX 77043
888-996-0303
Email

WARRANTIES:

All parts are backed by the limited warranty extended by the parts' manufacturer. Parts returned for warranty will be exchanged or credited at our option. A-1 SHOCKS.com or the manufacturer, will not back warranty requests due to shipping damage, improper handling or installation, abuse, neglect, or accidents. Warranty claims apply to parts only, and do not cover labor, installation, towing, or any other charges.

PRICES:

All prices are subject to change without notice.

FORMS OF PAYMENT:

CREDIT CARDS: We accept Master Card, Visa, American Express, and Discover Card. Your credit card will not be charged until your order has been shipped.

CASHIERS CHECKS AND MONEY ORDERS: Please make checks payable to "A-1 SHOCKS.com."

SHIPPING:

All shipments will be sent via ground service, unless air delivery is requested. Our web site page do include shipping for most product. In some rare cases the product could be oversized and must be shipped by truck line. In that event there will be additional freight charges added to your invoice.

SHIPPING PROBLEMS:

Please inspect your shipment carefully before signing for package. Please note with carrier any problems or damage with order. If the package is in good condition, and has concealed damage please notify shipping company and A-1 SHOCKS.com immediately. KEEP ALL PACKAGING, INCLUDING SHIPPING CARTON. DO NOT return damaged items without prior authorization.

RETURNS:

All returns are subject to 25% restocking fee.. Please call us for return authorization before returning any item. NO RETURN WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION! All items returned must be in unused, new condition and in the original packages. Lost or damaged parts cannot be exchanged or refunded. Return packages must be sent prepaid directly to: A-1 Shocks.com, 11510 Old Katy Road, Houston, TX 77043. Refunds will be issued by the same method of payment used for the original purchase. Freight Charges are non-refundable. No returns will be accepted after 30 days!

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